Sunday, January 5, 2014

Week 27

1. In your own words and using referenced quotes explain why strategy theories developed in the last 1- years tend to be quite different from those developed in the 1960's.


Before the 1960s, strategy was referred to as “generalship”, “the art of war” and being concerned about managing army campaigns1. Strategy was first used in the conduct of business in the early 1960s by Chandler2, who developed strategic concepts along the thoughts of the industrial economics school3, business policy, and into a prescriptive model with objectives set by the management group which utilized defined strategies to attempt achieving their goals in what was termed corporate strategy. (Murray Hunter, University Malaysia Perlis)

Strategy has been evolved through its practical needs of business rather than its developed theories. Previously in 1960s, the factors influencing the business were mostly government intervention, inflexible labor market, less competition, fewer market share and traditional types of political rules and regulations. Due to these reasons, the strategies then were different. Business firms focused on "doing things right" and their strategies were mostly planned. Their objective was to increase efficiency and operation of the organization by following the rules.

Things have changed now a days. The process of strategy making are named as emergent and intending, where strategies are made for effectiveness  practically depending on the internal as well as external changes and the environmental factors. Likewise, globalization has made the market more large, the labor maker has expanded, there is larger market share with more competitors, environmentalists and activists are born  and consumers are being more aware. Following these factors and changes in the world, business organizations have to make their strategies accordingly. Thus, strategies have to be more effective and always tend to achieve competitive advantage.

The major theories that explain the trend in strategy are:

Complexity Theory:
This theory claims that strategy of an organization is influenced by unpredictable nature of the market. It identifies how to self organize its business along with the collective behavior to adapt change and evolution.  

Options Theory:
This theory claim that the competitive advantage comes from the flexibility of a business.  The unpredictable market make the business aware to keep their option open. The business should mainly focus on their competitive advantage ad try to enhance them as well.

Rapid Adaptation:
Globalization is being rapid presently causing the fluctuation of the market and development in the technological advancement. These changes have made the market difficult to focus on its competitive advantage and to determine the strategies.

Four organizational capabilities that foster rapid adaptation: (Reeves M. and Daimler M. , 2011)
·                     The ability to read and act on signals of change
·                     The ability to experiment rapidly and frequently—not only with products and services but                           also with business models, processes, and strategies
·                     The ability to manage complex and interconnected systems of multiple stakeholders
·                     The ability to motivate employees and partners.

2. You attend a job interview for an entry level managerial position and mention that you completed a 30 week strategy module. Your interviewer seems interested and explains that this job role would enable you to become involved in the strategy making process. In 200 to 300 words explain to your interviewer how the module has helped to prepare you for a strategy role.

We have strategies in our daily life, mostly a short one which is related to our life. Theoretically, we have understood different analytical tools like McKinsey's 7's Model, SWOT and TOWS matrix, PESTEL analysis, Change Kaleidoscope, Porters Five Forces Model, Force Field analysis etc. We have also applied these tools in various business firms around the world  and also understood the nature of a business, its strategies, problems etc.

Likewise, a strategist must have characteristics like interpersonal skills, interactive skills, creativity, flexibility, presentation skills, adaptability, communication skills etc. Likewise, a strategist must keep in mind the internal organizational factors as well as the external environmental factors. They must be aware of their competitors and consumers as well.

 This module has helped us to gain and understand these skills and how strategies have applied these characteristics in real life. The practical knowledge and research done have helped us to developed our personal skills too.

References:

Murray Hunter. Evolution of Business Strategy. [Online] Available at: http://works.bepress.com/murray_hunter/12/ (Accessed on 4 January 2014)

Reeves M. and Daimler M. (2011) ‘Adaptability: The New Competitive Advantage’, Harvard Business Review, July-August, pp135-141


Wednesday, December 18, 2013

Week 23

1. In your own words and using referenced quotes describe what is meant by the term "strategic leadership".

Rare is the business leader who can articulate and instill a long-term vision and manage the day-to-day operations with the requisite obsession for detail. A leader who combines both styles is what these authors call a “strategic leader,” someone who, more than any other type of leader is best equipped to increase shareholder value. Leaders and potential leaders will find out what it takes when they read this article. (iveybusinessjournal.com)

Strategic leadership is the way of applying well considered plans and the ability to influence people around you to willingly participate in decision making process and make a joint effort to achieve long term goal of the organization. Implementing this strategy leads and organization to achieve its long term goal, deliver high value over time and change within the organizational structure. A strategic leader must be loyal, use the authority wisely, compassionate and good social skills and  have shared value and clear vision and make the employees decide with minimum formal monitoring mechanism.


Characteristics of strategic leadership




2. Identify two interesting similarities and two differences between the 5 Elements of Successful and Effective Strategic Leadership model and the Transcendent Leadership model.

5 Elements of Successful and Effective Strategic Leadership model, developed by Lynch Mode


        i.            Developing and communicating the organizations' purpose.
      ii.            Sustaining competitive advantage over time.
    iii.            Managing human resource and organizational decisions.
    iv.            Setting ethical standards.
      v.            Defining and delivering to stakeholders.



The Transcendent Leadership model

        i.            Leadership of organization.
      ii.            Leadership of others.
    iii.            Leadership of self

Similarities:

·         Both model focus on how to provide benefit to stakeholders and maintaining a good relationship among them within as well as outside the organization.
·         They both tend to deal with the environmental changes to obtain competitive advantages over time.

Differences:

·         The 5 elements of successful and effective strategic leadership model by Lynch is based on the leadership strategy which benefits the purpose of the organization whereas, transcendent leadership focus on leadership upon the organization, leadership on others and leadership on self.

·         The Lynch model for strategic leadership mostly focus on human resource and their talents whereas, transcendent model focus on non-human resources like strategy, rules and structure.

References:

IVEY business journal Strategic Leadership: Short-Term Stability and Long Term Viability [online] http://iveybusinessjournal.com/topics/leadership/strategic-leadership-short-term-stability-and-long-term-viability#.UtLiu_QW26M [Accessed on December 18th 2013]

Lynch R (2009), Strategic Management, 5th edition, Pearson Education Limited

Management Study Guide., Strategic Leadership - Definition and Qualities of a Strategic Leader. (Online) Available at: http://www.managementstudyguide.com/strategic-leadership.htm > [ Accessed on December 18th 2013]




Sunday, December 15, 2013

Week 22


1.What is your understanding on the Balanced Score Card approach? How useful for the Companies?

The Balanced Score Card is a strategic approach which helps an organization to connect the space between strategy and actions, engage a broader range of users in organizational planning, reflects the most important aspects of the business and respond immediately to progress, feedback and changing business conditions. (thebalancescorecard.com)



It was developed by Robert Kaplan and David Norton in 1992. It helps an organization to simplify the vision and mission and turn into action. The organization applying the BSC approach are likely to have dynamic management system and focus on future potential success with best developed strategy.

Balance Scorecard embrace four different perspective from which the activities of a company can be evaluated:

        i.            Financial perspective: This includes return on investments and shareholders' value.
      ii.            Customer perspective: It measures the customer's satisfaction and the company's image in the  market.
    iii.            Internal business process: This includes to focus on the internal business process and its efficiency.
    iv.            Innovation and learning: This involves employees' ability, innovation, technological trends and overall ability to adapt, change and improve.

The uses of Balance Scorecard

·         It is a great strategic tool which many companies has been applying now a days.
·         It helps to turn the strategy into action.
·         It is helpful to overcome the problems faced and to learn from mistakes.
·         It is useful to create communication from top to bottom members of an organization.
·         It is used to organize intangible asset such as customer loyalty.


2. Identify and list the 20 important KPIs of Balanced Score Card

 The 20 important KPIs of BSC are:
1.             Return on capital (ROCE)
2.             Sales growth
3.             Cost reduction
4.             Customer loyalty
5.             Customer satisfaction
6.             Manufacturing cost
7.             Acquisition of new customers
8.             Product quality
9.             New product and development record
10.          Market share
11.          Superior technology
12.          Efficiency of assets
13.          Employee retention
14.          Labor productivity growth
15.          Average product-output ratio
16.          Expenses on research and innovation
17.          Number of registered patents
18.          Investments in exploration of new markets
19.          Total assets holdings
20.          Efficiency of sales volume

References:

BSC Designer. List of sample KPIs in 5 perspectives of BSC. Available at: http://www.bscdesigner.com/list-of-sample-kpis-in-5-perspectives-of-bsc.htm.[Accessed 15th December 2013]

The Balance Scorecard What is Balance Scorecard? Available:  http://thebalancedscorecard.com/what_is_bsc.htm [last accessed 15th December 2013]




Monday, December 9, 2013

Week 21

1. What are the benefits and drawbacks of taking an 'emergent' approach strategy making?
Emergent strategies can be seen as responses to unexpected opportunities and problems and are usually developed from the locations at which business-level strategies are usually implemented, i.e. within business units and not at corporate headquarters. The pure definition of emergence requires the absence of intentions. (Mcgee, Thomas and Wilson 2005 p 11)

It is basically  a strategy by discovery which possibly happens through  daily decisions depending on the situation. The strategy is an action of a firm to the environmental force which is unintended and unplanned. Emergent strategies are unstructured and has fifty-fifty chance for success and failure. However, adopting an emergent strategy helps a firm to become more flexible to the market changes. 

Benefits of Emergent Strategy:
·         The emergent strategies are more likely to make an organization flexible and responsive to the market changes.
·         It helps in innovation,  creating new ideas and entrepreneurship.
·         It makes the ideas flow within the organization and increases informal communication and coordination. This brings a feeling of belongingness among the employees.
·         The strategy focuses more on the market needs and demands. This might result in product development.
·         The company attempts to employ emergent strategy to capture product development that could help it become a technological leader in its industry. (Anderson.A, 2013) 
·         A company can be a pioneer of something by adapting emergent strategy. For example creation of "Buffalo wings" in Buffalo USA.

Drawbacks of Emergent Strategy:
·         Emergent strategies are unstructured and possibly is not a genuine option over a deliberate strategy.
·         It can be a risky one as the decisions are taken unexpectedly and immediately unlike the planned strategy.
·         It creates uncertainty and can be too costly with no guarantee of success.
Emergent strategy is something that a company should keep an eye on, but the original strategic plan is what should be used as a blueprint for success.  If a company continually focuses on emergent strategy to try to capture that one idea that could create success, elements of the strategic plan can go off course and create an entirely new set of problems that the company did not count on. Therefore, emergent strategy should be analyzed and carefully assimilated into strategic planning. (Anderson.A, 2013)

Case Study: Honda

2. Did Honda's Entry strategy demonstrate the characteristics of 'logical incrementalism'?
According to Quinn, “Logical incrementalism is the development of strategy by experimentation and learning from partial commitments rather than through global formulation of total strategies”. Dynamic changes are required to respond to the unexpected changes in the environment rather than planning the strategic direction well ahead (Johnson et al., 2005).



In my view, yes, Honda's Entry strategy demonstrate the characteristics of logical Incrementalism. The reasons below explains why:
·         In 1960, Honda had only 4% of its motorcycles exported. However, it had a huge production volumes in small motorcycles in its home country Japan which benefited them from economies of scale.
·         Honda had a very hard time to increase its market in the US after second world war. The US considered having a bike as a bad image and named them as 'Satan's Slaves" or "Hell's Angels". However, Honda made a step by step strategy and planned to achieve the market patiently.
·          In 1961 they lined up 125 distributors and spent $150,000 on regional advertising. Their advertising was directed to the young families, with the theme  "You Meet the Nicest People on a Honda."
·          Honda's success in creating demand for lightweight motorcycles was phenomenal. It adapted the emergent strategy and developed its product according to the customer demand on light weight motorbikes. They created lighter bikes with 250Cc and 305 Cc which attracted most of the bike users and their sales began to increase rapidly.
·         They also came up with the idea of Supercubs because they knew what their market wants.
·         These logical strategies led  American Honda's sales to increase from $500,000 in 1960 to $77 million in 1965.
·         In 1966, US market share of motorcycle was:
Motorbike (Brand)
% Shares
        Harley Davidson
4%
        Yamaha
11%
        Suzuki
11%
        BSA/ Triumph and others
11%
        Honda
63%

                               
In conclusion, it was not easy for Honda to emerge in the American market. They had difficulties in understanding the American culture and business. However, they were able to make logically strategy and eventually ended up with huge success. Thus, they included experiments, general goals and tackling with the uncertainty so as to coordinate their emergent strategy and this clearly shows that Honda followed "Logical Incrementalism" 

References:
Alexander Ehn & Yang Zheng, Strategies, Deliberate and Emergent [Online] Available at: http://www.diva-portal.org/smash/get/diva2:21644/FULLTEXT01.pdf (Accessed on December, 2013)

Anderson, A., 2011. Advantages and disadvantages of emergent strategy. [Online] Available at: http://smallbusiness.chron.com/advantage-disadvantage-emergent-strategy-10070.html  (Accessed on December, 2013) 

Business Dictionary, Emergent Strategy [Online] Available at: http://www.businessdictionary.com/definition/emergent-strategy.html (Accessed on December, 2013)


Thursday, November 28, 2013

Week 18

1.       How can using the Change Kaleidoscope and Force-field analysis help an organization to deliver its intended strategy?

Change Kaleidoscope was introduced by Hope Hailey and Balogun in 2002 that helps to find various options and required consideration during change. Various organizations apply this model as it can identify the nature of change and assist in designing sensitive change process.

The change Kaleidoscope contains an outer ring which is concerned with the features of change context that can either enable or constrain change and the inner ring that contains the menu of implementation options open to change agents. (Hope Hailey and Balogun 2002) (www.proworkproject.com)



 Change Kaleidoscope: Organization Contextual Features:

Time:
How fast the change needs to be done?
Scope:
What is the degree of change needed and its effect on the organization, either partially or the entire firm.
Preservation:
What organizational asset, culture, practices and resources should be managed during change?
Diversity:
What is the level of differences among the staffs and their attitudes?
Capability:
What are the competencies of managers and personals to handle change?
Capacity:
How much of resources are available to divert towards change? (finance, human resource and time)
Readiness:
How ready and motivated are the employees towards change?
Power:
How much power is needed to initiate change?

Change Kaleidoscope: The design choices

Change path:
Adaptation, Revolution, Reconstruction and Evolution.
Change start point:
Initiation point of change.
Change style:
Adapting the right management style.
Change intervention:
Setting up the right type of mechanism.
Change roles:
Assign responsibilities accordingly.  


Force Field Analysis:
Force Field Analysis was developed by Kurt Lewin during 1940s. It is designed to make the best decision by evaluating the forces for and against the changes. It is a general tool which that frames the problems in terms of factor and support the changes in desired direction.


Change Kaleidoscope: Hewlett and Packard


References:

Force Field Analysis [Online] Available at:  http://literacy.kent.edu/eureka/strategies/force_field_analysis.pdf [Accessed on 28 November 2013]

Jay Deragon 2007. Force Field Analysis. [Online] Available at: http://www.relationship-economy.com/?attachment_id=358 [Accessed on 28 November 2013]

ProWork Project [Online] Available at: http://www.proworkproject.com/prowork/change-kaleidoscope.html [Accessed on 28 November 2013]