Case Study: How long will Google’s magic last?
As a private company, we have concentrated on the
long term, and this has served us well. As a public company, we will do the
same. In our opinion, outside pressures too often tempt companies to sacrifice
long term opportunities to meet quarterly market expectations. Sometimes this
pressure has caused companies to manipulate financial results in order to
"make their quarter." In Warren Buffett's words, "We won't
'smooth' quarterly or annual results: If earnings figures are lumpy when they
reach headquarters, they will be lumpy when they reach you." (2004 Founders' IPO Letter)
1) Would you describe Google’s strategy as more deliberate or more emergent?
Answer:
As the search firm’s founder Larry Page and Sergey Brin mentioned “Google is
not a conventional company. We do not intend to become one”, I would express
Google as more emergent. Google is more like a firm that responds to market and
environmental forces and believes in experimentation rather than proposing a
long term plan. Resources at Google are allocated for improvement of search and
advertisements. The employees are motivated to make decisions and their creativity
and practical experiments are accepted too as Google's novel ideas come from people embedded in the company's core operations rather than cloistered in a stand-alone brain trust.
2) What are the advantages of being very experimental?
Answers:
The advantages of being very experimental are as follows:
i)
Experiments
are more realistic.
ii)
It
increases creativity and generates original ideas.
iii) It
is replicable that gives same results and gives more confidence to implement it further.
iv)
Works
become fun as the employees are allowed to do the work they are interested in.
v)
Organization
becomes more flexible.
3) What are the disadvantages of being very experimental?
Our business environment changes rapidly and needs
long term investment. We will not hesitate to place major bets on promising new
opportunities. ((2004 Founders' IPO Letter)
Answers:
The disadvantages of being very experimental are as follows:
i)
Experiments
can be complex and huge that does not guarantee success.
ii)
They are expensive and uncertain.
iii)
They do not possess regularity.
4) What do you think of their strategy?
Answers:
The Google strategy is very different and flexible in a unique way. The product
and services are varied according to the type of customer. This helps the firm
to adapt in the fluctuating market. Google believes on its employees and knows how to keep their employees
happy. They encourage their employees financially and also by making their work
fun and interesting. Likewise, they know how to deal with its competitors. They
make products that are user friendly and are easily accessible. Customers get
highly satisfied by the information they provide via its search. Thus, their strategy
will help them to flourish and design a path to grow profitably.
References:
2004 Founder's IPO Letter. An Owner's Manual for Google Shareholder [Online] Available at: http://investor.google.com/corporate/2004/ipo-founders-letter.html (Accessed on 12 March 2013)
The Economist Dec 2nd 2010. [Online] Available at: http://www.economist.com/node/17633138 (Accessed on 12 March 2013)
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